Further to the discussion “Ok Google, book my FlixBus ticket..”. Worlds First Google Assistant based Bus Service. Artificial intelligence based bus ticket booking system has been started by a German coach company FlixBus. FlixBus become the first coach operator company in the world who has been integrated with Google Assistant.
History of FlixBus :-
According to the Wikipedia, Flixbus (styled “FLiXBUS”) is a brand which offers intercity bus service in Europe. Launched in 2013 following the deregulation of the German bus market, Flixbus aimed to establish an alternative to carpooling and Deutsche Bahn, the German state-owned railway. In 2015, after the merger with the competing startup MeinFernbus, Flixbus controlled 71% of the German market (measured in kilometres driven by the company). Flixbus is now rapidly expanding across Europe. The company’s investors include General Atlantic, Holtzbrinck Ventures and Silver Lake Partners.
FlixBus with Google Assistant :-
With Google Assistant, FlixBus users can easily and quickly access information about routes, connections, timetables and current prices simply by asking on voice command. Once the right journey whatever is looking has been found, users can then book their ticket with google voice control.
The FlixBus Action will be initially launch in English, French and German. Since March 2017, the international FlixBus route network with over 250,000 daily connections has been available in Google Maps via the Google Transit feature.
“In an Event Daniel Krauss, Co-Founder and CIO of FlixMobility GmbH explains. We want to give FlixBus users the best travel experience via innovative and digital solutions,” “By integrating with Google Assistant, our customers can easily book the fastest or cheapest connection with the FlixBus via voice control or receive up-to-date travel information on their long-distance bus journey.”
“The sooner companies take advantage of assistive marketing, the more likely they are to build that expertise,” adds Malte Will, Product Partnerships, Google Assistant. “We are pleased that we have a partner with FlixBus who recognized this potential early on and with whom we can jointly shape the future of the digital assistant.”
The FlixBus Action included more than 850 sample phrases in 3 languages, each tailored to specific FlixBus criteria. The Action also supports multimodal purpose use, that is, voice, text, and a simple click, depending on which device the user uses to communicate with the Google Assistant.